Delta cancelled my route next month: take their rebook, or take the refund and book elsewhere?
Delta route cancellations are all over the trending searches today and my flight next month just got cancelled. Delta offered to rebook me on a connection with a long layover, or I can take a refund and book something else. The rebook gets me there the same day but eats half the day in airports. Is there a rule that I am owed a full refund when the airline cancels? And in practice, is the refund plus rebooking elsewhere usually the better move, or should I just accept the connection?
1 answer
- Take the refund if the rebook adds a long layover
Yes, you are owed a full refund to your original payment method when the airline cancels the flight, that is a DOT rule, not a favor. Delta has to offer it, you do not have to accept a voucher. Take the refund if the rebooked connection wastes half your day, then shop other airlines with the money back in your pocket. Only accept the rebook if the new itinerary still gets you there in a reasonable window and the fare difference is not worth the hassle.